Here at ShopWV.com Customer Service is key to the success of our merchants. You will find information below, which will make your shopping experience with ShopWV.com the best possible.
Policies (
click the link to view our policy)
Customer Service
Merchant Services
Payment Methods We AcceptCurrently ShopWV.com accepts Visa, MasterCard and Discover as forms of payment. All other forms are not accepted at this time.
Additional
Product Information
You may contact the individual merchant providing the product in order to receive additional product information. This information is provided on our
stores page.
Shipping
Information
With ShopWV.com all
shipping costs are included in the price of the item. We currently do not offer
any additional shipping options other the standard UPS or Postal Service. The
specific shipping carrier is the choice of the merchant providing the items.
Contact them directly for additional information on our stores
page. Items usually ship from our merchants within 5-7 days. If the item
takes longer our customer service team will notify you via email or telephone to
provide you with an update.
Still
Need Help? Contact Customer Service
Customer Service Contact Information
ShopWV.com
C/O CIS Internet
P.O.Box 686
4334 Teays Valley Road
Scott Depot, WV 25560
Phone: 304-760-0070
Customer Service: customerservice@shopwv.com
Billing Questions: billing@shopwv.com
Website Problems: webmaster@shopwv.com
Merchant Opportunities: partners@shopwv.com
Advertising Information: advertising@shopwv.com
Toll Free: 1-877-313-2943
